Privacy Policy

Last updated: 28 June 2026

This Privacy Policy explains what information Senda ("Senda", "we", "us") collects when you use the Senda app and website (at trysenda.app and app.trysenda.app), how we use it, and the choices you have. Senda is operated from Singapore. If you have any questions, contact us at hello@trysenda.app.

1. Information we collect

Account information — your email address, used to create and sign in to your account.
Profile information — details you provide during onboarding or in your profile, such as your name or nickname, sex, age, weight, activity level and country. We use these to personalise your nutrition targets.
Food logs — the meals you log, including text descriptions and any photos you upload, and the nutrition estimates generated from them.
Subscription information — your subscription status and history. Payment card details are handled by our payment provider and are not stored by us (see Section 5).
Technical information — basic technical data such as device/browser type and app version, used to operate and secure the service.
Usage analytics — anonymous, aggregated data about how the app and website are used (for example, which buttons are tapped and how far through onboarding people get), so we can understand and improve the product. We do not use this to track you across other websites.

2. How we use your information

To provide the core service — logging food, estimating nutrition, and showing your limits, goals and trends.
To personalise your targets and insights based on your profile.
To manage your account, subscription and free trial.
To send you essential service emails (for example, sign-in codes and account notices).
To maintain the security, integrity and reliability of the service.

3. AI processing of your meals

When you log food by text or photo, that description or image is sent to a third-party AI service (Google's Gemini API) to estimate its nutrition. We send only what is needed to produce the estimate. We do not use your food logs to train AI models.

4. Who we share information with

We do not sell your personal information. We share it only with the service providers ("sub-processors") we rely on to run Senda:

Provider	Purpose
Supabase	Database, authentication and secure storage of your account, logs and settings
Vercel	Hosting of the app and website
Google (Gemini API)	AI nutrition estimation from your meal text/photos
Stripe	Payment processing and subscription management (seller of record — see Section 5)
PostHog (EU)	Privacy-conscious product analytics — how the app and website are used, to improve them
Resend / ImprovMX	Sending and receiving service email

We may also disclose information if required by law, or to protect the rights, safety and security of Senda and its users.

5. Payments

Subscriptions are processed by Stripe, which acts as the merchant/seller of record. When you subscribe, your payment details are collected and processed by Stripe under its own terms and privacy policy. We receive confirmation of your subscription status but never see or store your full card details.

6. Data retention

We keep your information for as long as your account is active. If you delete your account, we delete your personal data (your account, logs, favourites and settings) from our systems, except where we are required to retain certain records by law. Backups are cycled out in the ordinary course.

When you delete an account that is still within its free trial, we retain a one-way cryptographic hash of your email address (which cannot be reversed back into your email) together with the trial's end date. We use this solely to prevent the same email from repeatedly resetting the free trial, and for no other purpose.

7. Your rights

Depending on where you live (including under the EU/UK GDPR and Singapore's PDPA), you may have the right to access, correct, export or delete your personal data, and to object to or restrict certain processing. You can:

Delete your account and data in the app, or by emailing hello@trysenda.app.
Request a copy of your data, or ask us to correct it, by contacting hello@trysenda.app.

8. International transfers

Senda and its providers may process and store your information in countries other than your own. Where we transfer personal data internationally, we rely on our providers' safeguards for such transfers.

9. Security

We use reputable providers and standard measures — including encryption in transit and access controls — to protect your information. No method of storage or transmission is completely secure, so we cannot guarantee absolute security.

10. Children

Senda is not intended for children under 16, and we do not knowingly collect personal data from them. If you believe a child has provided us personal data, contact us and we will delete it.

11. Changes to this policy

We may update this Privacy Policy from time to time. When we make material changes, we will update the date above and, where appropriate, notify you in the app.

12. Contact

Questions or requests? Email hello@trysenda.app.